Thursday, 7 January 2021

Air Changan formally launched "offline payment" function with Alipay's assistance

Report by : Gan Yung Chyan, KUCINTA SETIA / Image : HNA


From 1 January 2021, Air Changan, a subsidiary of HNA, and Alipay formally launched the new function of "offline payment" in the air, breaking the barriers of payment methods in the traditional flight without internet environment, and bringing more diverse and convenient consumption experience to passengers. Help the aviation industry to continuously upgrade and optimize its service capabilities.

The "offline payment" function launched by Air Changan this time effectively solves the problem of "difficult shopping" caused by the absence of internet and cash in the cabin during the flight, and meets the consumer demand of "buy whenever and wherever you want". Passengers only need to open Alipay on their mobile phones or tablets in flight mode and scan the special QR code provided by the flight attendants to easily place orders and purchase their favorite meals or products. The operation is simple and convenient.

It is worth mentioning that, in order to effectively solve the difficulties of the elderly in using smart technology, Air Changan actively responded to the government's call and implemented the relevant requirements of the Civil Aviation Administration. While launching offline payment functions, it will continue to retain traditional cash payments and online payments. Mode fully meets the consumption habits of different passenger groups. Air Changan regards passengers as family members, actively thinks about what their families think, and creates high-quality products and services that are close to the people and feel at home, making it easier and more convenient for passengers to travel.

In the future, Air Changan will continue to upgrade its cabin service product system, keep up with the tide of the times, accelerate the establishment of an aviation Internet platform to facilitate passengers' travel by plane, and "satisfy the people's yearning for a better life." Air Changan has always practiced the concept of "openness, cooperation, innovation, and win-win", and constantly stimulated market vitality through innovation and improvement of its product and service system, and provided passengers with a "safe, convenient, warm and energetic" travel experience.

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