Monday 25 November 2019

Jetstar increases total cabin baggage weight allowance to 14 kg

Report by : Gan Yung Chyan
                   / KUCINTA SETIA



With immediate effect, the weight allowance of Jetstar passengers' cabin luggage can be increased from the original 7 kg to 14 kg.

Jetstar passengers who purchase basic tickets for Economy Class can carry 7 kg of hand luggage without any charge. With the new service, they can pay up to double the hand luggage allowance.

The new cabin luggage service can help save time in luggage check-in and pick-up.

Passengers departing from or to Singapore can purchase an additional 7 kg hand luggage allowance, except for Vietnam routes.

Passengers can now purchase an additional 7 kg of hand luggage through Jetstar's official website Jetstar.com by adding 19 Australian Dollars (17.60 Singapore Dollars) to the basic ticket.

Club Jetstar members can enjoy a 20 per cent discount when purchasing extra hand baggage allowances during booking.

The increased weight limit needs to be allocated to two pieces of hand luggage, each of which cannot exceed 10 kg.

The size regulations for cabin luggage remain unchanged. The main luggage must be able to fit in the overhead luggage compartment, and the size of each piece of luggage must not exceed 56 cm (height) x 36 cm (width) x 23 cm (depth). Passengers' small bags must be able to fit under the front of the seats that they are sitting on.

Jetstar launched its first paid hand luggage service in 2018, allowing passengers to pay to add 3 kg to their hand luggage weight, in an effort to compete with Scoot that allows 10 kg free cabin baggage weight allowance. The new hand luggage allowance of an additional 7 kg replaces the previous service.

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