Report by : Gan Yung Chyan
/ KUCINTA SETIA
Distributed to All Press & Travel Professionals
Ahead of its merger with Tigerair on 25 July 2017, Scoot has closed its customer hotline 31583388 since 18 July 2017. Customers that want to reach Scoot on existing bookings by phone must now call Scoot's new hotline, which is Tigerair's hotline 31576434.
Telephone operators at 31576434 will address the merger airline Scoot on 25 July. They reveal that under Scoot's policy it is not possible to change a route when previously Tigerair's passengers can opt to change a route at a service fee of 70 Singapore Dollars.
On 25 July 2017, all Scoot flight codes will start with Tigerair flight code TR. Passengers reporting for both airlines' flights must report at Scoot's counters.
Tigerair Taiwan and Tigerair Australia are not affected by the merger of Tigerair and Scoot as Tigerair Taiwan is now owned by China Airlines and Mandarin Airlines while Tigerair Australia is the wholly-owned subsidiary of Virgin Australia.
/ KUCINTA SETIA
Distributed to All Press & Travel Professionals
Ahead of its merger with Tigerair on 25 July 2017, Scoot has closed its customer hotline 31583388 since 18 July 2017. Customers that want to reach Scoot on existing bookings by phone must now call Scoot's new hotline, which is Tigerair's hotline 31576434.
Telephone operators at 31576434 will address the merger airline Scoot on 25 July. They reveal that under Scoot's policy it is not possible to change a route when previously Tigerair's passengers can opt to change a route at a service fee of 70 Singapore Dollars.
On 25 July 2017, all Scoot flight codes will start with Tigerair flight code TR. Passengers reporting for both airlines' flights must report at Scoot's counters.
Tigerair Taiwan and Tigerair Australia are not affected by the merger of Tigerair and Scoot as Tigerair Taiwan is now owned by China Airlines and Mandarin Airlines while Tigerair Australia is the wholly-owned subsidiary of Virgin Australia.
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