Accommodation Review : Gan Yung Chyan
/ KUCINTA SETIA
Distributed to Everyone
Angkor Palace Resort & Spa is regarded as a five-star resort in Cambodian standards. It won one of the Agoda 2015 Gold Circle Awards for best hospitality and guest service in Cambodia. Indeed, the resort crew and remork (Cambodian tuk tuk) drivers excel in their services to the guests but they could improve their service and products further.
Secondly, complimentary breakfast at Sunset Cafe consists of organic vegetables, fruits, bread, jam and a large variety of healthy food. The food does not taste bland. Healthy lunch and dinner options at a 20 per cent discount at its Soriya Restaurant are not salty and sweet but they are still expensive. Only the pizza is cheap.
Thirdly, the English-speaking resort remork drivers are patient in accommodating with guests' requests in itinerary changes at last minute.
I particularly mention resort remork driver Mr Sothy. He is not only dedicated to his duty with smiles, he also maintains consistent communciation with the Tour Desk with his handphone so that I return to the resort safely at the end of the day. He has never complained loudly to me for any sudden change in my trip itinerary and even managed to bring me to Wat Preah Yesu at the far-away Sombua Commune although we did not know how to reach there, thanks to the Holy Spirit.
A breakdown of tours provided by the Concierge Supervisor of Angkor Palace Resort & Spa is as follows:-
- Remork Angkor Wat Sunrise Tour round-trip 10 USD (5 am to 7.30 am)
- Remork Angkor Wat Sunset Tour round-trip 10 USD (3 pm to 5.30 pm, schedule can be adjusted. Check with Tour Desk.)
- Remork Angkor Wat Sunrise with Bayon / Angkor Thom / Ta Prohm excluding Sunset 15 USD (one day)
- Angkor Wat with Bayon / Angkor Thom / Ta Prohm including Sunset at Phnom Bakheng 20 USD
- One-day Siem Reap Remork Tour 15 USD (8 hours only)
- Taxi Angkor Wat with Bayon / Angkor Thom / Ta Prohm including Sunset 38.50 USD (one day)
- Taxi Angkor Wat Sunrise Tour round-trip 22 USD (5 am to 7.30 am)
- One-day Siem Reap Taxi Tour 38.50 USD (8 hours only)
Round trip to two destinations in Siem Reap within two hours by remork costs 7 USD.
There are five complimentary evening mini-van round trip shuttle services to Cambodian Commercial Bank located in Siem Reap downtown according to the following Timetable:-
Angkor Palace Resort & Spa has a rule. All visitors have to leave their rooms by 10 pm.
Please do not leave any loose baggage on the floor in the morning to prevent assumption that the baggage were to be abandoned by the room servant. Please bring the key-card along when leaving the room.
Each room has a personal safe to store guests' valuables. Durians are not allowed in the resort.
There is no end to improving guest services for a five-star resort. Angkor Palace Resort & Spa should consider providing day-time complimentary van shuttle services to Siem Reap Commerical Center for guests interested in shopping during day-time, consider more discounts to resort-dining, provide each shaver for room usage and servants should not touch baggage of guests who will confirm checking-out later before 12 pm on the day with the room key-cards.
Book on-line with Agoda, TripAdvisor, Groupon, Hotels.com etc your room at Angkor Palace Resort & Spa today. Emails : booking@angkorpalaceresort.com, concierge@angkorpalaceresort.com. Web-site : www.angkorpalaceresort.com .
/ KUCINTA SETIA
Distributed to Everyone
Images : Researcher's Pictures
Images : Researcher's Pictures
Firstly, guests are welcome with drum beats when they arrive at the resort. This shows that every guest is a VIP. The deluxe room with balcony has one bath tub, one wall shower heater, hair dryer, complete toiletries and the bed with mosquito net is comfortable. To match the exorbitant room price, the resort should consider providing shavers for men's use in the rooms.
Secondly, complimentary breakfast at Sunset Cafe consists of organic vegetables, fruits, bread, jam and a large variety of healthy food. The food does not taste bland. Healthy lunch and dinner options at a 20 per cent discount at its Soriya Restaurant are not salty and sweet but they are still expensive. Only the pizza is cheap.
I particularly mention resort remork driver Mr Sothy. He is not only dedicated to his duty with smiles, he also maintains consistent communciation with the Tour Desk with his handphone so that I return to the resort safely at the end of the day. He has never complained loudly to me for any sudden change in my trip itinerary and even managed to bring me to Wat Preah Yesu at the far-away Sombua Commune although we did not know how to reach there, thanks to the Holy Spirit.
Images : Researcher's Pictures
- Remork Angkor Wat Sunrise Tour round-trip 10 USD (5 am to 7.30 am)
- Remork Angkor Wat Sunset Tour round-trip 10 USD (3 pm to 5.30 pm, schedule can be adjusted. Check with Tour Desk.)
- Remork Angkor Wat Sunrise with Bayon / Angkor Thom / Ta Prohm excluding Sunset 15 USD (one day)
- Angkor Wat with Bayon / Angkor Thom / Ta Prohm including Sunset at Phnom Bakheng 20 USD
- One-day Siem Reap Remork Tour 15 USD (8 hours only)
- Taxi Angkor Wat with Bayon / Angkor Thom / Ta Prohm including Sunset 38.50 USD (one day)
- Taxi Angkor Wat Sunrise Tour round-trip 22 USD (5 am to 7.30 am)
- One-day Siem Reap Taxi Tour 38.50 USD (8 hours only)
Round trip to two destinations in Siem Reap within two hours by remork costs 7 USD.
Images : Researcher's Pictures
There are five complimentary evening mini-van round trip shuttle services to Cambodian Commercial Bank located in Siem Reap downtown according to the following Timetable:-
Image : Researcher's Picture
Angkor Palace Resort & Spa has a rule. All visitors have to leave their rooms by 10 pm.
Please do not leave any loose baggage on the floor in the morning to prevent assumption that the baggage were to be abandoned by the room servant. Please bring the key-card along when leaving the room.
Each room has a personal safe to store guests' valuables. Durians are not allowed in the resort.
Image : Researcher's Picture
There is no end to improving guest services for a five-star resort. Angkor Palace Resort & Spa should consider providing day-time complimentary van shuttle services to Siem Reap Commerical Center for guests interested in shopping during day-time, consider more discounts to resort-dining, provide each shaver for room usage and servants should not touch baggage of guests who will confirm checking-out later before 12 pm on the day with the room key-cards.
Book on-line with Agoda, TripAdvisor, Groupon, Hotels.com etc your room at Angkor Palace Resort & Spa today. Emails : booking@angkorpalaceresort.com, concierge@angkorpalaceresort.com. Web-site : www.angkorpalaceresort.com .
Image : Researcher's Picture
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