Report, photo copyright : Gan Yung Chyan, KUCINTA SETIA
On 27 November 2024, Scoot CEO Leslie Thng announces through The Scoot Team's e-newsletter that Scoot will receive five further Embraer E190-E2 aircraft by the end of 2025 and at the same time the airline has introduced innovative ticketing and ground handling services for passengers.
Scoot first receives its first E190-E2 aircraft, Explorer 3.0, on 15 April 2024, Since then, three more E190-E2 aircraft have joined the fleet and the airline is expecting delivery of the remaining five aircraft by the end of 2025 from Brazil.
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Image : By 6 January 2025, the Embraer E190-E2 aircraft will have operated scheduled flights to 15 destinations on Scoot's radar including Krabi, Hat Yai, Samui, Vientiane, Melaka, Miri, Sibu, Kuantan, Phu Quoc, Davao, Balikpapan, Kertajati, Makassar, Padang and Pekanbaru. (Image by Scoot)
On the innovative ticketing service for passengers, Leslie Thng points out that in addition to the current "Change Your Flight" add-on, Scoot has just launched "Cancel Your Trip", which allows passengers to cancel their bookings and receive refunds. He comments, "These add-on products will allow you the flexibility to cancel or change your flights hassle-free".
The "Cancel Your Trip" add-on is available for all Scoot passengers, except for flights to and from Hong Kong, India, Japan, the Philippines, Taiwan and South Korea. However, this add-on cannot be clicked on for flight bookings done at least two months ago.
On the ground, Scoot self-service check-in kiosks are now available in Suvarnabhumi, KLIA2, Melbourne and Narita to streamline the check-in process and enhance travel experience.
Suvarnabhumi's international flights start biometric check-in for all passengers from 1 December 2024 and the Scoot self-service check-in kiosks are useful in this regard.
Related news: Hong Kong opens third airport runway
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