Inflight Review by : Gan Yung Chyan
/ KUCINTA SETIA
Distributed to All Press Media & Travel Professionals
Airline : Vietnam Airlines Airbus A321 in Changi Airport.
Routes : Vietnam Airlines' Airbus A321 jets fly from Hanoi, Ho Chi Minh City and Phu Quoc to Singapore.
Aircraft : The Airbus A321 has spacious legroom. ****
Safety Demonstrations : Adequate. *****
Inflight Service : Service is very good. *****
Postcard / Stationery : There are no postcards. Only immigration forms are issued. ***
Inflight Magazine : Heritage and Heritage Fashion are the official inflight magazines of Vietnam Airlines. *****
Sky Shop : There is no inflight duty-free service onboard all Vietnam Airlines' flights. Therefore the full-service airline can offer budget fares with free inflight service. *****
Onboard Meals and Refreshments : Onboard hot meals and refreshments cannot be booked online in advance. Passengers have to visit or call the downtown office to request for specific vegetarian meals 48 hours in advance. Otherwise passengers that prefer vegetarian will have to bear with meat-based options onboard.*****
Surcharge : Passengers do not need to pay a surcharge if they want to sit at the emergency rows. ******
Bookings : Vietnam Airlines' web-site accepts online Mastercard and VISA payments from the world. Electronic tickets are issued at its official web-site and received via email. There is a pdf itinerary attachment. Refunds for ticket cancellations are subject to different fare category conditions. Web-check-in boarding is not provided. Walk-in bookings are done in all downtown branches of the airline and are payable by cash only. ****
Check-In and Departures : Check-in at Changi Airport Terminal 3. Flights depart on time.****
Ground service in response to passengers' requests and enquiries : Excellent. ******
Overall Impression : Vietnam Airlines is a five-star airline of Vietnam. Children and families will like to travel with this reliable airline. The logo of Viietnam Airlines is the golden lotus, the national flower of Vietnam.*****
** Poor / two-star
*** Good / three-star
***** Very good / five-star
****** Excellent / six-star (the highest category)
/ KUCINTA SETIA
Distributed to All Press Media & Travel Professionals
Routes : Vietnam Airlines' Airbus A321 jets fly from Hanoi, Ho Chi Minh City and Phu Quoc to Singapore.
Aircraft : The Airbus A321 has spacious legroom. ****
Safety Demonstrations : Adequate. *****
Inflight Service : Service is very good. *****
Sky Shop : There is no inflight duty-free service onboard all Vietnam Airlines' flights. Therefore the full-service airline can offer budget fares with free inflight service. *****
Onboard Meals and Refreshments : Onboard hot meals and refreshments cannot be booked online in advance. Passengers have to visit or call the downtown office to request for specific vegetarian meals 48 hours in advance. Otherwise passengers that prefer vegetarian will have to bear with meat-based options onboard.*****
Surcharge : Passengers do not need to pay a surcharge if they want to sit at the emergency rows. ******
Bookings : Vietnam Airlines' web-site accepts online Mastercard and VISA payments from the world. Electronic tickets are issued at its official web-site and received via email. There is a pdf itinerary attachment. Refunds for ticket cancellations are subject to different fare category conditions. Web-check-in boarding is not provided. Walk-in bookings are done in all downtown branches of the airline and are payable by cash only. ****
Check-In and Departures : Check-in at Changi Airport Terminal 3. Flights depart on time.****
Overall Impression : Vietnam Airlines is a five-star airline of Vietnam. Children and families will like to travel with this reliable airline. The logo of Viietnam Airlines is the golden lotus, the national flower of Vietnam.*****
** Poor / two-star
*** Good / three-star
***** Very good / five-star
****** Excellent / six-star (the highest category)
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