Report by : Gan Yung Chyan
/ KUCINTA SETIA
Image courtesy : Airbus
According to the Russia TASS News Agency, Russia has ordered a ban on regular scheduled flights and charter flights from 27 March 2020, except for evacuation flights back to Russia from abroad.
The Russia flight ban is likely to affect Aeroflot Russian Airlines' international growth plans this year.
As of 25 March 2020, Russia has a record number of 658 confirmed COVID-19 cases and 29 patients who have recovered have discharged from hospitals.
/ KUCINTA SETIA
Image courtesy : Airbus
According to the Russia TASS News Agency, Russia has ordered a ban on regular scheduled flights and charter flights from 27 March 2020, except for evacuation flights back to Russia from abroad.
Between 14 March and 23 March 2020, Aeroflot has evacuated 43,555 Russian citizens from destinations served by the airline’s route network. The most passengers were repatriated from Berlin (3,260), Paris (3,152), Prague (3,031), Budapest (2,938), Amsterdam(2,175), Barcelona (1,833), Brussels (1,811) and Vienna (1,745).
Special evacuation flights are continuing to operate.
The Russia flight ban is likely to affect Aeroflot Russian Airlines' international growth plans this year.
Passengers holding tickets for travel on or before 27 March 2020 may rebook or request a refund of their tickets by calling the contact centre of Aeroflot.
Due to high call volumes to the contact centre, waiting times can be significantly longer than usual. Given the extended period for returns and refunds, Aeroflot asks passengers to refrain from calling about non-urgent matters whenever possible.
Aeroflot is working hard to increase contact centre capacity and reduce waiting times. The airline has asked passengers to have their 6-letter booking code or ticket number and passengers’ last names ready when contacting the call centre.
As of 25 March 2020, Russia has a record number of 658 confirmed COVID-19 cases and 29 patients who have recovered have discharged from hospitals.
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